Shipping policy

SHIPPING POLICY

Last updated: September 3, 2026

The Wiggle Toy currently ships qualifying orders within the United States.

ESTIMATED DELIVERY

Most orders are expected to arrive within approximately 3–6 business days. Delivery times are estimates and may vary based on processing, destination, carrier operations, weather, holidays, and circumstances outside our reasonable control.

We do not guarantee a specific delivery date unless expressly agreed to in writing.

TRACKING

When tracking information is available, it will be provided using the contact information supplied with the order.

Customers are responsible for monitoring tracking information and making appropriate arrangements to receive their shipment.

SHIPPING ADDRESS

Customers are responsible for providing a complete, accurate, and deliverable shipping address.

Please carefully review your shipping information before completing checkout.

If an incorrect, incomplete, or undeliverable address is provided, the customer may be responsible for any additional shipping, return-to-sender, address correction, or reshipment charges.

PO BOXES

Certain carriers used by The Wiggle Toy cannot deliver oversized products to P.O. Boxes. A valid physical delivery address may be required.

If we cannot ship an order because only a P.O. Box was provided, we may contact the customer for an alternative address.

FAILED OR REFUSED DELIVERY

If an order is returned because delivery was refused, the address was incorrect, the carrier was unable to complete delivery, or the customer failed to receive or retrieve the shipment, the customer may be responsible for the costs of shipping or reshipping the order to the extent permitted by law.

CARRIER DELAYS

Once an order is transferred to the carrier, circumstances such as weather, transportation interruptions, holidays, emergencies, or carrier delays may affect delivery.

We will make reasonable efforts to assist with carrier issues but cannot guarantee carrier delivery schedules.

DELIVERED PACKAGES

Customers are encouraged to retrieve packages promptly after delivery.

To the extent permitted by applicable law, The Wiggle Toy is not responsible for theft, loss, or damage occurring after a carrier has correctly delivered a package to the address supplied by the customer.

DAMAGED SHIPMENTS

If a shipment arrives visibly damaged, please document the packaging and product with photographs and contact us as soon as possible at:

info@thewiggletoy.com

RETURN AND REPLACEMENT SHIPPING

Return shipping is the responsibility of the customer unless otherwise required by law or expressly agreed to by The Wiggle Toy in writing.

Shipping associated with replacement products or components is also the responsibility of the customer unless otherwise required by law or agreed to by The Wiggle Toy in writing.

Questions regarding shipping may be sent to:

info@thewiggletoy.com